Policies & Shipping
Discount Codes
Unfortunately, we are no longer able to honor discount codes retroactively. Please enter the code at checkout. They are programmed in the system and have been tested.
Shipping
I ship to the continental US states only. Shipping outside the US is by discretion. The website does not allow us much customization with regard to shipping costs. International customers can request to purchase via email.
Orders are shipped using United States Postal Service (USPS). Most orders are shipped within 1-2 business days unless something needs to be dyed. In order to save you money on shipping, orders weighing less than 1lb. may be shipped USPS First Class Mail – with tracking. We do not guarantee delivery of packages and are not held responsible for replacing missing orders. If items were sent Priority mail, insurance covers the shipment and we are able to successfully file a claim, a replacement or a refund will be made.
Wholesale
I invite you to carry my hand dyed wool in your brick and mortar store. I do not sell wholesale to online businesses. Please send me an email for pricing and terms at [email protected]
Company Policy/Terms & Conditions
All sales are final unless item is proven defective or does not match the description listed. Please choose carefully. Patterns, books, ribbons and kits are non-refundable. Shipping and handling charges are not refundable.
Privacy Policy
Your privacy is very important to me. I will only ask you for information that is relevant to your transaction. Your personal information is stored securely and will be destroyed accordingly.